Terms & Conditions

No Warranty

No warranty is being provided for these goods. John Cootes will continue to adhere to its consumer guarantee obligations under Australian Consumer Law. John Cootes is closing down. Spare parts (if available) and repair facilities will only be available up to 23 December 2018. Subject to your consumer guarantee rights, transport costs are to be covered by the customer for any repairs. Please keep your invoice as proof of purchase.  Please call customer service on (02) 9892 4879 if you have any questions.

Sale item

You are purchasing a sale item that is discounted and that is being sold as part of a close down. John Cootes is not providing a warranty on these goods. Please select your purchase carefully as there are no refunds or returns for any goods sold during this sale for change of mind. John Cootes will continue to adhere to its consumer guarantee obligations under Australian Consumer Law. Please call customer service on (02) 9892 4879 if you have any questions.

Floor stock

If you have purchased floor stock, the purchase price is at or below cost. John Cootes does not provide any warranty on this item. Please inspect your item before you buy it as you are purchasing this item on an as is where is basis. The item you are purchasing may be damaged, stained, have missing parts, damaged parts and may require rectification at your expense. Please factor this into your consideration of the purchase of this item.